Welcome to Customer Service.

Assisting You...

• our guarantee & mission statement	• customer service
• ordering information	• gift delivery services
• payment method	• delivery methods
• sales tax

OUR GUARANTEE & MISSION STATEMENT
The Crispery guarantees your complete satisfaction. Our reputation for quality, value and customer service is important to us. If for any reason your are dissatisfied, please call and we will assist you with a prompt exchange, refund or credit. Our mission is to be the best crispy and gift company, ever!

ORDERING INFORMATION
FOR CUSTOM AND CORPORATE ORDERS PLEASE CALL:
By phone: 516-621-8716
By fax: 516-621-5710
customerservice@thecrispery.com

PAYMENT METHOD

All credit card transactions associated with the purchase of The Crispery and related products are handled by Pay Pal. Please check Pay Pal's Privacy Policy for explanation of how your information is being used.

SALES TAX
We collect applicable state sales tax on gifts delivered to: New York State (8.75%)

CUSTOMER SERVICE
516-621-8716
customerservice@thecrispery.com

GIFT DELIVERY SERVICE
For best selection and timely delivery you can place your gift orders early and we will ship them on time, for your special occasion. Your gifts will be shipped one to four days after your order is recieved.

GIFT DELIVERY METHOD
Each Crispery gift is shipped separately and carefully packaged to arrival. Please check all of your addresses carefully. We can not extend our guarantee to orders for which we are given incorrect addresses. In effort to ensure that your gift arrives on time, we reserve the right to substitute an item of equal value. Our Standard shipping method is UPS Ground (1-5 business days), unless otherwise specified. All gift items and/or orders are shipped on a Tuesday, Wednesday or Thursday only. Remember do not include holidays or weekend in transit days.

GROUND SHIPPING charges PER ADDRESSS
Additional Reminder... Items Shipped Tuesday, Wednesday or Thursday Only
(Allow 1-5 Business Days Depending on Location)

$12.00 and Under	$4.95
$12.01-$20.00	$5.95
$21.01-$26.00	$7.95
$26.01-$36.00	$8.95
$36.01-$50.00	$10.95
$50.01-$75.00	$12.95
$75.01-$100.00	$16.95
$100.01-$150.00	$22.95
$150.01-$150.00	$29.95
$200.01 and over	15%

* We only ship within the 48 contiguous United States.
* We do not ship to P.O. Boxes or APO/EPO addresses.

Our standard shipping method is UPS ground, unless other specified; for shipping out on a Tuesday, Wednesday or Thursday. Remember; do not include holidays or weekends in transit days.

* Because our products are made-to-order, refunds cannot be issued for incorrect order information or refused deliveries.

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FOR CUSTOM AND CORPORATE ORDERS PLEASE CALL 516 621 8716

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